Shipping policy
Pretty Boi LLC Shipping Policy
Last updated October 29 2026
Pretty Boi products may be made only after an order is placed. Production time and carrier transit time are separate. This Shipping Policy explains expected timelines, shipping charges, tracking, split shipments, international delivery, address errors, delays, and missing packages.
Order Processing and Production
After payment is accepted, an order may be reviewed and sent to a third-party production or fulfillment provider, including Printify or Tapstitch. Most print-on-demand orders require approximately 2 to 7 business days for production before shipment. Specialty products, complex items, larger orders, restocks, or high-volume periods may require approximately 7 to 15 business days or longer.
Business days generally exclude weekends and federal holidays. Production estimates are not guaranteed. An item may require additional time because of inventory availability, quality-control review, reprinting, customer-requested changes, or circumstances outside our reasonable control. We will contact you when we become aware of a material delay that requires your attention.
Estimated Shipping Time After Production
After an order is produced and transferred to a carrier, estimated transit times are generally:
These ranges are estimates, not guaranteed delivery dates. The specific method, destination, product, fulfillment location, carrier, and customs processing can change the estimate. If checkout displays a more specific delivery range for an available shipping method, review that range before completing the purchase.
The total time before delivery includes both production time and carrier transit time. For example, a standard domestic order may require the production period plus the applicable shipping period. Selecting a faster carrier service does not necessarily shorten the production period unless the checkout option expressly includes expedited production.
Shipping Availability
Pretty Boi ships only to destinations and addresses accepted at checkout. International shipping is available only when Shopify and the applicable fulfillment provider offer a shipping method for the product and destination. Certain products, carriers, countries, territories, PO boxes, military addresses, or remote locations may have restrictions. If checkout does not offer a shipping method, we cannot promise delivery to that destination.
Pretty Boi does not currently offer walk-in purchasing or local pickup unless a specific local-pickup option appears at checkout.
Shipping Charges
Available shipping methods and charges are shown at checkout before payment. Charges may depend on destination, carrier, speed, package weight, number of items, product type, and fulfillment location. Promotional shipping offers may have separate conditions and may end or change prospectively.
Items produced by different providers or at different facilities may ship separately. A customer may receive multiple packages and tracking numbers for one order. Checkout may combine or calculate shipping charges based on the products and fulfillment profiles in the cart.
Order Confirmation and Tracking
After an order is placed, we send an order confirmation to the email address provided at checkout. A confirmation acknowledges receipt of the order but does not guarantee that production has started or that every item has been accepted for fulfillment.
When tracking becomes available, we send a shipping confirmation or make tracking information available through the customer account. Tracking can take 24 to 72 hours after label creation to display movement. A shipping label or tracking number does not always mean the carrier has physically received the package at that moment.
Address Accuracy and Changes
Customers are responsible for entering a complete and accurate name, shipping address, apartment or unit number, postal code, email address, and any required telephone information at checkout. Review all information before placing the order.
Email PrettyBoi.org2027@gmail.com immediately if an address is incorrect. We will attempt to request a correction, but changes are not guaranteed after production or fulfillment begins. If a package is delayed, returned, lost, or undeliverable because the customer supplied incorrect or incomplete information, the customer may be responsible for reprinting, reshipping, carrier-intercept, or redelivery costs. Any refund is limited to amounts Pretty Boi can recover, except where applicable law requires otherwise.
International Orders Customs and Duties
International orders may be produced or shipped from a country different from the customer's destination. The recipient is responsible for customs duties, import taxes, brokerage fees, local handling charges, and similar government or carrier charges that are not collected at checkout. Pretty Boi does not control these charges and cannot predict their amount.
Customs authorities may inspect or delay a package. Refusal to pay required import charges can cause return, abandonment, or destruction of the shipment. Any refund for a refused international package is subject to the amounts Pretty Boi can recover after applicable shipping, customs, handling, and return costs, except where law requires a different result.
Delivery Delays
Delivery dates are estimates. Delays may result from production volume, inventory shortages, quality-control reprints, carrier disruptions, severe weather, natural disasters, labor disputes, customs processing, government action, public-health events, holidays, incorrect information, or other circumstances outside our reasonable control.
A delayed order is not automatically considered lost and does not automatically qualify for a refund. We will provide available tracking information and reasonable assistance. If a significant delay occurs before shipment and fulfillment is no longer reasonably possible, we may offer a cancellation, replacement, refund, or another solution required by law.
Packages Marked Delivered but Not Received
If tracking says delivered but the package cannot be located, first check the delivery location, mailbox, household members, neighbors, building staff or leasing office, safe-drop areas, and the local carrier. Some carriers mark packages delivered shortly before final drop-off.
Contact Pretty Boi as soon as possible and no later than 7 calendar days after the delivery scan if the package is still missing. We may open an investigation with the carrier or fulfillment provider and may request confirmation of the address, a written statement, carrier case number, police report for suspected theft, or other reasonable documentation. A replacement or refund is not guaranteed while an investigation is pending.
Potentially Lost Packages
Contact us if the estimated delivery date has passed and tracking has stopped updating. A shipment may need additional time before a carrier or fulfillment provider classifies it as lost. Depending on the route and provider, this may take up to approximately 30 calendar days for a domestic or regional shipment and up to approximately 45 calendar days for an international shipment.
Report a suspected loss to PrettyBoi.org2027@gmail.com as soon as possible and no later than 7 calendar days after the estimated delivery date or after the applicable provider's loss threshold is reached. If the package is confirmed lost, Pretty Boi may provide a replacement, refund, or another appropriate solution under our Refund and Order Issue Policy.
Damaged Incorrect or Incomplete Deliveries
Inspect the package promptly. If an item is damaged, defective, incorrect, or missing from the shipment, contact PrettyBoi.org2027@gmail.com within 7 calendar days after delivery. Include the order number, a description, clear photographs of the item and packaging, and any other evidence reasonably requested. Do not discard the product or packaging until the claim is resolved. Solutions are governed by our Refund and Order Issue Policy.
Split Shipments
Products in the same order may be produced by different providers or shipped from different locations. They may arrive on different dates. Review every tracking number before reporting an item missing. A partial delivery does not necessarily mean the remaining items were omitted.
Contact Us
For shipping questions, email PrettyBoi.org2027@gmail.com and include your full name and order number. We aim to respond within 1 to 3 business days. Do not contact Printify, Tapstitch, or another fulfillment provider directly about a Pretty Boi retail order; Pretty Boi will coordinate with the appropriate provider.
Pretty Boi LLC
1235 Providence Blvd
Deltona, FL 32725
United States
The address above is a business mailing address and is not automatically a product-return address. Do not mail merchandise without written authorization and confirmed return instructions.
Pretty Boi LLC